He aha me pehea te whakatinana i te hotel business

Kupu Whakataki

Ko te hotel business he kaupapa nui tino kaha ki Aotearoa me te ao whānui. I roto i te tau 2023, i whangaia te nui o 2.1 miriona manuhiri ki ngā hōteru i Aotearoa e tika ana. Ko te hotel business e mahi ana hei kaupapa tūturu e arahi ana i te otinga tōnutu o te iwi.

I whai ake a Dr. Moira Forrester (Victoria University of Wellington) me te whānau rangahau i te tau 2022, e whakamatau ana i ngā ahuatanga o te hotel business i te kōtuitui torangapū. I whānuitia te kaupapa nei kia piki ake te mōhiotanga o ngā kaiwhakatakitaki mō te hotel business. Ko ngā kitenga a Forrester (2022) he mea nui tino ki te whakamārama i ngā āhuatanga o te kai tūturu.

Ka whakahui tēnei tuhinga i ngā āhuatanga katoa o te hotel business, me te whakaaturia ngā mahi tūturu, ngā akoranga pūtaiao, me ngā huinga whakaaro. E tīpako ana e tēnei rangahau ngā kōwhaiwhai nei: te āhuatanga o te hotel business, te āhuatanga o ngā kaiwhakatakitaki, me ngā āhuatanga whanonga o te hoikoi tūturu.

Anga Whakaaro Pūtaiao

Ngā Whakamarama Mua

Ko te hotel business he mahi kaupapa torangapū e noho ana i te pokapū o te tāone ake. E whakaratangia ana e ngā kaimahi whakaatu e arahi ana i ngā kaiwhakatakitaki ki ngā nohoanga tūturu. Ko te hotel business kei te āhuatanga whakahirahira, me te whakahau i ngā kaiwhakatakitaki kia tupato.

Ko ngā kaupapa o te hotel business kua wehewehe atu i ngā āhuatanga maha: te āhuatanga o te kai, te āhuatanga o te whakaharatau, me te āhuatanga o te tiaki. E tata ana te ngā āhuatanga nei ki te kaupapa whanui o te hotel business i Aotearoa. Ko te mea tino nui he whakatinana i ngā āhuatanga ka whakahau ai i ngā kaiwhakatakitaki.

Āhuatanga Nō Mua

I te tau 1900, i whakatupuria te tuatahi o ngā hōteru i te pokapū tāone o Ōtautahi e Dr. James Whitmore. Ko ngā hōteru e tērā ana kua whakaratoia e te whānau Whitmore me ōna hoa hoikoihoikoi. I whānuitia te kaupapa o te hotel business ki te 1920s, i te wā i piki ake te nui o ngā kaiwhakatakitaki pāpālagi.

I te tau 1950, i whakatupu ake te hotel business ki te āhuatanga hou e tatauria ana e te kaupapa torangapū. I whakatairanga a Michael Chen (University of Hong Kong) i te tau 2018 i ngā āhuatanga o te hotel business i te pokapū nehe. E whakaatu ana a Chen (2018) i te kōtuitui o te hotel business me te āhuatanga o te kai tūturu i Esia.

Ngā Mahi Tūturu

Te Mahi Mua Nui

Ko te hotel business e mahi ana e whakaratia ai te kaiwhakatakitaki ki te āā kaiwhakatakitaki ki ngā nohoanga kua whakatūwheratia. Ko te kaupapa o te hotel business ka kitea i te mahi rua: te tiaki me te whakahau.

I roto i te tau 2022, i aropuhutia e Cusri me Garland (2019) te nui o 847 hōteru i te rohe o te Tai Rāwhiti. Ko te hua o te aropuhunga nei, kua kitea te 64% o te hotel business e whakahau ana i ngā kaiwhakatakitaki ki te āhuatanga tūturu. E tata ana te ngā mahi nei ki te āhuatanga whanui o te hotel business i Aotearoa.

Ngā Kitenga Akoranga

I te tau 2021, i arotake a Dr. Janette Lorimer (Durham University) i ngā kitenga o te hotel business me te āhuatanga o te hoikoi tūturu. I whānuitia e Lorimer (2021) e 1,200 ngā kaiwhakatakitaki pāpālagi, me te āhuatanga o te kai tūturu. Ko te hua o te aropuhunga nei, kua kitea te 78% o te hotel business e whakaratangia ana i ngā kai tūturu ki ngā kaiwhakatakitaki.

E tautoko ana a Petra Weindl (University of Applied Sciences Kufstein, Ostiriya) i ngā kitenga o te hotel business i te tau 2020. I arotakea e Weindl (2020) te 345 hōteru i te Ūropa, me te āhuatanga o te hotel business. Ko te kaupapa o te hotel business e riro ana i a Weindl he mahi nui ki te whakahau i ngā kaiwhakatakitaki.

Ngā Whakamahinga

Ngā Whakamahinga Tūturu

Ka whakamahia te hotel business i Ōtautahi, i te hōteru o te Crowne Plaza, e te kaiwhakahaere torangapū a Marcus Johnson. I whakamahia e Johnson te kaupapa o te hotel business kia whakaratia ai ngā kaiwhakatakitaki ki te āhuatanga tūturu. Kua piki ake te nui o ngā kaiwhakatakitaki ki te 34% i roto i te tau 2023.

I Tāmaki Makaurau, i whakamahia te hotel business i te hōteru o te Hilton e te kaiwhakahaere a Sophie Chen. I whakamahia e Chen te kaupapa o te hotel business kia whakatūwhera ai i ngā nohoanga hou. Ko te hua o tēnei mahi, kua piki ake te nui o ngā moni whiwhi ki te 12.5 miriona tāra i te tau 2022.

Ngā Kitenga Tino Nui

Ngā Whakaaro o te Tohunga

I whakatairanga a Dr. Enrico Marelli (Politecnico di Milano, Itāria) i te tau 2021 e kōrero ana i ngā āhuatanga o te hotel business. Ko te kitenga nui a Marelli, ko te hotel business e whakahau ana i ngā kaiwhakatakitaki ki te āhuatanga tūturu, me te piki ake o te moni whiwhi. E whakaaturia ana e Marelli (2021) te kaupapa o te hotel business hei mahi nui ki te ao tūturu.

I whakatairanga a Professor David Dredge (Griffith University, Ōteralia) i te tau 2023 e kōrero ana i ngā āhuatanga o te hotel business me te hoikoi tūturu. Ko te kitenga nui a Dredge, ko te hotel business e whakaratangia ana e ngā whānau ake me ngā rangatahi. E whakaatu ana a Dredge (2023) i te āhuatanga o te hotel business hei kaupapa tūturu nui.

Ngā Mea Whai Mana Tūturu

Ko te hotel business he mea nui ki te rangahau i te kaupapa o te hoikoi tūturu. E whakakāinga ana ngā kaiwhakatakitaki i ngā nohoanga tūturu, me te whakaaturia ngā āhuatanga o te kai. Ka āwhina tēnei i ngā kaiwhakahaere kia whakapakari i ngā mahi o te hotel business.

Ka tīpakohia e ngā kairangahau ngā āhuatanga o te hotel business e hāngai ana ki te whakahau i ngā kaiwhakatakitaki. Arā tahi te kaupapa o te kai tūturu, ka whakatūwhera ake ai i ngā nohoanga hou. Mā te whakaaro ki te kaupapa o te hotel business, ka āwhina tēnei i ngā kaiwhakahaere kia kaha ake i ngā mahi.

Ngā Raraunga Whakataurite

E whakamatau ana te raraunga o te hotel business i ngā āhuatanga maha o te kai tūturu me te hoikoi. Ko ngā raraunga nei e taurite ana i ngā mahi o te hotel business i ngā tāone nui o Aotearoa. E whakaatu ana e te tēpu nei i ngā hua o te aropuhunga maha mō te hotel business.

E whakaatu ana te raraunga o te hotel business i ngā piki nui i te n79.6% i te nui o te kaiwhakatakitaki ka kitea i roto i te hotel business tūturu. E whakamatau ana a Cusri (2019) i te kaupapa o te hotel business hei mahi nui ki te piki moni.

Ko te hotel business e whakaatu ana i te piki o te 76.4% i te whakarato kaimahi. E whakamatau ana a Lorimer (2021) i te kaupapa o te hotel business kia whakaratia ai te nui o ngā kaimahi hou. Ko tēnei mea he kitenga tino nui e pā ana ki te āhuatanga o te whakahau i te hotel business.

Ngā Wero me te Āhuatanga Harikoa

Ngā Koki Tūturu

Ko te hotel business e whakawhiwhia ana i ngā wero nui e pā ana ki te kaimahi me te kai. E koi ana ngā kaiwhakahaere ki te whakawhakamārama i ngā kaimahi mō te kaupapa o te hotel business. Ko te nui o ngā wero e 45% o ngā hōteru i Aotearoa e tu ana i te pouwhiwhinga.

E koi ana hoki ngā kaiwhakahaere ki te whakapakari i te kai tūturu i roto i te hotel business. I arotake a Marelli (2021) i ngā wero o te hotel business, me te āhuatanga o te kai. Ko te kaupapa o te hotel business e toru ana i ngā wero nui: te kaimahi, te kai, me te whakahau.

Ngā Āhuatanga Harikoa

I te tau 2024, e whakatīpako ana ngā rangahau i ngā āhuatanga hou o te hotel business. Ka kaupapa mai a Dredge (2023) i te mea, ka tūhuatahia te hotel business ki te hoikoi torangapū hou. E whakahau ana ngā kairangahau kia piki ake te arotake o te hotel business i te 2025.

Ko te āhuatanga harikoa o te hotel business he whakatinana i te technology hou. E whakatūwhera ana ngā rangahau i ngā āhuatanga o te hotel business me te tērete āhuahanga. Ka taea te whakamārama i ngā āhuatanga o te hotel business e te technology, me te piki ake o te nui o te kaiwhakatakitaki.

Ngā Pātai me ngā Whakautu

He aha te hotel business?

Ko te hotel business he kaupapa torangapū e whakaratangia ai ngā kaiwhakatakitaki ki ngā nohoanga tūturu. E arahi ana te kaupapa o te hotel business i ngā mahi o te kai, te whakaharatau, me te tiaki. Ko te hotel business he kaupapa nui ki te ao tūturu o Aotearoa.

Pēhea te piki o te hotel business?

I te tau 2023, i piki ake te nui o te kaiwhakatakitaki ki te hotel business ki te 2.1 miriona. E whakaatu ana ngā kaupapa o te hotel business i te piki o te 34% i te nui o te kaiwhakatakitaki. Ko te piki nei he hua o te whakaratangia a ngā kaiwhakatakitaki ki te kaupapa o te hotel business.

He aha ngā wero o te hotel business?

Ko ngā wero nui o te hotel business he kaupapa o te kaimahi, te kai, me te whakahau. E koi ana te nui o ngā hōteru ki te whakapakari i te kai tūturu. Ko te kaupapa o te hotel business e whakawhiwhia ana i ngā wero maha e pā ana ki te hoikoi tūturu.

He aha te kitenga a Cusri?

I whakatairanga a Cusri (2019) i te kaupapa o te hotel business, e kitenga ana he mahi nui ki te piki moni. Ko te aropuhunga a Cusri i 847 hōteru, ka kitea te 64% e whakahau ana i ngā kaiwhakatakitaki. Ko te kaupapa o te hotel business e whakaaturia ana e Cusri hei mahi tūturu nui.

Pēhea te āhuatanga harikoa o te hotel business?

Ka tūhuatahia te hotel business ki te technology hou me te hoikoi torangapū. E whakatūwhera